乘务英语口语（山东联盟） 知到智慧树答案2024 z42916

第一章 单元测试

1、 Cabin attendants may need English to report a cabin _____ at a foreign airport. (       )                                                               

A:service 
B:preparation                                        
C:fault 
D:appearance
答案:
fault 

2、 Cabin attendants’ professional image _____ the airlines’ service image. (       )  

A:refers  
B:relates     
C:reminds 
D:reflects    
答案:
reflects    

3、 The cabin attendant was  _____ to first class section during this flight. (       )   

A:assigned    
B:assisted    
C:achieved    
D:associated    
答案:
assigned    

4、 In order to be _____ cabin attendants, they should pay attention to every detail of their appearance, language, behavior and service to the passengers. (       )  

A:efficient
B:effective        
C:suitable
D:qualified        
答案:
qualified        

5、 They should be able to remain calm and keep the passengers calm in an _____.  (       )  

A:appearance    
B:emergency   
C:ability 
D:image     
答案:
emergency   

6、 Dignity, warmth, and a _ liking for people are the best qualities. (       )

A:sincere
B:honest
C:helpful
D:respectful
答案:
sincere

7、 Cabin attendants must _____ their language to the age, experience and level of understanding of each individual passenger. (       )

A:adapt
B:adjust 
C:adopt
D:admit  
答案:
adjust 

8、 Cabin attendants must be familiar with routine emergency procedures. ( )   

A:对
B:错
答案:
对

9、 The knowledge of essential information and an ability to work in a team are also important qualifications for a cabin attendant. ( )

A:对
B:错
答案:
对

10、 Passengers’ opinion of an airline is not based on cabin attendants’ speech, behavior and service standard. ( )

A:对
B:错
答案:
错

第二章 单元测试

1、 The _____ may assign the stewardesses to other locations such as the terminal end of the boarding bridge

A:pilot
B:guard
C:purser
D:flight engineer
答案:
purser

2、 Dozens of others are working _____ to prepare the plane and its passengers for the trip

A:like fever
B: feverishly
C:cold
D:hardly
答案:
feverishly

3、 The pilot will conduct the briefing, reviewing ( ) and any other important aspects of what the particular flight will entail.

A:time en-route
B:weather
C:safety
D:security
答案:
time en-route
weather
safety
security

4、 For take-off, cabin attendants must __ with seat belts secured.

A:be seated
B:seat
C:seats
D:are seated
答案:
be seated

5、 The position of the stairs or air bridge should ____ for safety before landing.

A:check
B:checks
C:be checking
D:be checked
答案:
be checked

第三章 单元测试

1、 The important information is on the （ ）: airline, flight number, date, seat number, boarding time, gate number, etc.

A:tag
B:baggage
C:boarding pass
D:ID card
答案:
boarding pass

2、 The seat number will be indicated on the ( ) near the seat.

A:head-rest
B:seatbelt
C:arm-rest
D:overhead compartment
答案:
overhead compartment

3、 There are different classes in the cabin, economy class, first class and ( ) .

A:business class
B:VIP class
C:special class
D:normal class
答案:
business class

4、 In the cabin, there is a space between every two rows: this is the ( ).

A:space for baggage
B:exit room
C:emergency exit
D:legroom
答案:
legroom

5、 Changing seats is not so easy and simple. There is a science behind the weight distribution: ( ).

A:center-of-gravity(CG)
B:weight and balance
C:safety balance
D:seat balance
答案:
weight and balance

6、 Which one is not a proper space for carry-on baggage?

A:the galley
B:under the seat
C:overhead locker
D:overhead compartment
答案:
the galley

7、 Sometimes, passengers may have to take large items. If a passenger can’t take it into the cabin, he will have to ( ) it.

A:check back
B:check in
C:check on
D:check
答案:
check in

8、 It is necessary to pay special attention to the elder, the sick, the disabled, and the children.

A:对
B:错
答案:
对

9、 With the boarding pass, passengers have the permission to enter the restricted area of an airport and to board the airplane for a particular flight.

A:对
B:错
答案:
对

10、 The following items can be transported by air, for example, the flammable and explosive materials, the poisonous materials, radioactive materials, and so on.

A:对
B:错
答案:
错

第四章 单元测试

1、 Sir, is this your baggage? This is an _____. For safety purpose, would you mind putting it into the overhead compartment? (       )                                                               

A:emergency exit 
B:urgent exit                                        
C:escape exit 
D:slide exit
答案:
emergency exit 

2、 I apologize that there is no _____ in the overhead locker above your seat. (      )  

A:space  
B:seat     
C:escape 
D:spice    
答案:
space  

3、 May I help you to hang your coat in the  _____? Please let me know when you need it. (       )   

A:overhead bin    
B:pocket    
C:closet    
D:galley    
答案:
closet    

4、 Please fasten your seat belt, open the sunshade, and make sure all electronic devices have been _____. (       )  

A:switched off
B:open       
C:switched on
D:closed        
答案:
switched off

5、 In order to ensure the normal operation of the airplane _____ and communication system, cell phones are strictly prohibited on the plane.  (       )  

A:flying    
B:fly   
C:navigation 
D:navigate     
答案:
navigation 

6、 I will get you a _ seat belt for the baby. (       )

A:long
B:short
C:other
D:supplementary
答案:
supplementary

7、 What is Chinese meaning for “pregnant”? (       )

A:怀孕的
B:健康的
C:生病的
D:残疾的
答案:
怀孕的

8、 What is Chinese meaning for “unaccompanied minor”? (       )

A:重病儿童
B:无人陪伴儿童
C:残疾人
D:残疾儿童
答案:
无人陪伴儿童

9、 The safety demonstration that follows the welcome announcement is an absolute requirement on every flight. ( )

A:对
B:错
答案:
对

10、 Special care must be taken in checking the seat belts of certain types of passengers, especially the elderly, handicapped passengers and others. ( )

A:对
B:错
答案:
对

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